Frequently Asked Questions

Got Some Questions About myfood24?
Our FAQs Can Help

Please choose an FAQ category from below:

General FAQs

Completing a Food Diary

Using myfood24 as a Healthcare Professional

Using myfood24 as a Patient

Technology and Security

Our Databases

General FAQs

What is myfood24?

Who can use myfood24?

What is the difference between myfood24 Healthcare, Research and Teaching?

myfood24 Healthcare

myfood24 Healthcare supports patients and healthcare professionals in monitoring nutritional intake. Healthcare professionals can set goals for the patient and in return, provide visual feedback in the form of graphs. The myfood24 diary can also be completed by another user, e.g. a patient’s carer or family member.

myfood24 Healthcare also has the ability to track activity and monitor weight and BMI, making it a comprehensive wellness hub to help cultivate a healthy lifestyle. To find out more, click here.

myfood24 Research

myfood24 Research is a powerful tool for academics and postgraduate researchers undertaking research in nutrition. Full nutritional intake from all participants of a project are available to download to Excel upon project completion. Project settings can be configured by the administrator (researcher) to allow participants to log the time foods have been consumed, record whether nutritional supplements are being consumed, and see a calorie summary upon diary submission.

To find out more about myfood24 Research, click here.

myfood24 Teaching

myfood24 Teaching is a learning tool for lecturers and teaching professionals. Teachers are able to monitor the diary entries of their students and have access to the data of the whole class, presented in graph format. Students can complete multiple diaries for different days within the same teaching project. myfood24 Teaching also allows the students to access graphs, summarising their own nutritional content.

Can I add a recipe to myfood24?

Yes you can. myfood24 has a recipe builder which allows you to enter the raw ingredients as stated in the recipe. It will calculate the size of an individual portion based on the number of servings you enter. The nutritional information provided will take into consideration weight and nutrient changes, due to cooking. Recipes can be saved to your myfood24 account, so you can quickly access them in the future.

What languages is myfood24 available in?

Can I try a free demo of myfood24?

Yes!

To try a free demo, please use the free demo link.

Please note this is not the full solution and only provides feedback on the 8 ‘back of pack’ nutrients. The full solution provides feedback on 100+ nutrient attributes. The free demo is suitable for researchers and teachers/lecturers; Our healthcare version can be viewed here, along with a demonstration of the web portal. Alternatively you can email us by clicking here to find out more.

What format will the nutritional data be in?

myfood24 automatically analyses the nutritional information for each food diary submitted. This information can be exported as two CSV files, one is a summary of each diary with back of pack nutrients and the second is a breakdown of each food item with over 100 nutrients. If you would like to see an example of the CSV nutrient outputs, please get in touch to request this.

Our teaching version also displays the nutritional information in a number of vibrant graphs and charts to help convey this information in an engaging manner.

Can end-users see a summary of their nutritional intake?

What are biomarkers?

Completing a Food Diary

What can I do if I can’t find the food or drink item I am looking for?

What do I do if I have put my food item in the wrong section?

How long does it take to fill out a food diary?

Can I add items through barcode scanning?

Will my food entries be saved automatically?

Can I change my diary after I have submitted it?

No. Your diary cannot be changed after submission.

How many recipes can I save?

There is no limit to the number of recipes you can save.

myfood24 for Healthcare Professionals

How do I register a patient to use the app?

Can I set meal plans for my patients?

Yes, setting meal plans for your patients is a pivotal feature with the myfood24 app. You can design a structured meal plan tailored to each patient’s specific nutritional needs, goals, and preferences. By doing so, you not only offer them a clear guideline on what to eat but also help them understand the balance of nutrients they should be aiming for. These meal plans can often be adjusted based on caloric needs, dietary restrictions, or even specific health conditions.

How do I know if they are sticking to my recommendations?

Adherence to dietary recommendations is monitored through several features:

Log analysis – when patients consistently log their meals, you can analyse the foods and quantities consumed to determine if they align with your recommendations.
Nutrient breakdown – The app provides a detailed breakdown of macro and micronutrients; by reviewing these breakdowns, you can check if the patient’s intake matches your prescribed nutritional goals.
Progress reports – reports provide you with a snapshot of how well your patient is sticking to the advised diet.

Using myfood24 as a Patient

How do I use myfood24 healthcare as a patient?

To use the myfood24 Healthcare app, you need to be invited by a healthcare professional. When your healthcare professional has added you to myfood24, you will receive an email from hello@myfood24.org to complete your registration.

Click the ‘Complete registration’ button in the email to confirm your email address and create a password. Once you have submitted a password, your registration is complete and you can download the android version of the app from the Play Store or the iPhone version from the Apple App Store.

How do I login to the myfood24 healthcare patient app?

Technology and Security

What devices can I use myfood24 on?

Is myfood24 compatible with my browser?

Is my data secure with myfood24?

We take data security seriously, from the company’s core values, the design of myfood24 through to staff training and procedures.

We use Amazon Web Services, a third-party server to host myfood24, the privacy policy of which is available to view at: https://aws.amazon.com/privacy/. Our servers are located in Dublin, Ireland.

We comply with the General Data Protection Regulation. For more details on how we collect, process and store your data, please refer to our Privacy Policy.

What accreditations do you have?

Our Databases

How many food items are available on myfood24?

What databases are available on myfood24?

Currently myfood24 has the following databases:

McCance and Widdowson’s Composition of foods integrated dataset 6^th and 7^th (2021) edition
Commercial dataset of UK branded items including supermarkets, fast food outlets, coffee shops, restaurant chains and specialised stores
AUSNUT 2011-13 – Australia
Specialised sip and tube feeds and food and drinks for medical purposes
Dietary supplements
Asian dishes including popular foods from Bangladesh, India, and Thailand
Baby and infant foods – UK
Baby and infant foods – New Zealand
Baby and infant foods – Singapore
Caribbean database, adapted from the USDA
German Nutrient Database BLS – Germany v3.02 (generic)
German LEBTAB (branded)
Denmark Frida Fooddata v2 (generic)
Danish infant foods
French Food Composition Database CIQUAL 2017 and 2020 (generic)
French branded 2017 and 2020
French regional recipes
Middle Eastern database
Norwegian Food Composition Table 2018 (generic)
Peruvian National Food Composition Tables (generic)
Swiss Food Composition Tables v6.4 2022 (generic)
Ugandan database
United States of America USDA Database 2021 (generic)
United States of America Branded Database
West African Food Composition Tables (2019) (generic + branded)
West African traditional recipes
Mexican Food Database (generic)

Find out more about our databases on our datasets page

Can I use more than 1 database?

Will more databases be added to myfood24?

Can I add my own items to the myfood24 database?

Due to the extensive mapping process and quality checks the myfood24 dataset goes through before new food and drink items appear on the database, food and drink items can only be added by the myfood24 team.

There is however a comments box at the end of each diary submission which can be used by users to mention any particular food or drink items they were unable to find.

If there are specific food items you would like to be added to the myfood24 dataset, you can request these by using our contact form.

Have you made any improvements to the McCance and Widdowson 7 databases?

A number of missing values (N and blank values) in the McCance and Widdowson 7 (Generic) database have been ‘over-stamped’ with an equivalent value from a similar product. In addition, as our MW7 Branded database products have been mapped to MW7 generic items for a more complete nutrient profile, some of these ‘over-stamped’ values will apply to this database as well. This is to provide the best and most complete databases possible for our customers.

For more information, please send us an email by clicking here.

Interested In Using myfood24?
Why Not Get In Touch or Try Our Free Demo

Learn More

Try myfood24 for free!

Frequently Asked Questions

Got Some Questions About myfood24?Our FAQs Can Help

General FAQs

What is myfood24?

Who can use myfood24?

What is the difference between myfood24 Healthcare, Research and Teaching?

Can I add a recipe to myfood24?

What languages is myfood24 available in?

Can I try a free demo of myfood24?

What format will the nutritional data be in?

Can end-users see a summary of their nutritional intake?

What are biomarkers?

Completing a Food Diary

What can I do if I can’t find the food or drink item I am looking for?

What do I do if I have put my food item in the wrong section?

How long does it take to fill out a food diary?

Can I add items through barcode scanning?

Will my food entries be saved automatically?

Can I change my diary after I have submitted it?

How many recipes can I save?

myfood24 for Healthcare Professionals

How do I register a patient to use the app?

Can I set meal plans for my patients?

How do I know if they are sticking to my recommendations?

Using myfood24 as a Patient

How do I use myfood24 healthcare as a patient?

How do I login to the myfood24 healthcare patient app?

Technology and Security

What devices can I use myfood24 on?

Is myfood24 compatible with my browser?

Is my data secure with myfood24?

What accreditations do you have?

Our Databases

How many food items are available on myfood24?

What databases are available on myfood24?

Can I use more than 1 database?

Will more databases be added to myfood24?

Can I add my own items to the myfood24 database?

Have you made any improvements to the McCance and Widdowson 7 databases?

Got Some Questions About myfood24?
Our FAQs Can Help